King of Shaves product and service reviews are 100% genuine and are unedited. Currently our average Product Review rating is 4.6 / 5 and our Service rating is 4.8 / 5.
These are averages of all the ratings we have received from customers. To view a product’s individual rating, and to read genuine customer comments, please go to our shop and navigate to a product. You can also leave your own reviews for any product by clicking on the “Write a review” link.
We read all your feedback and welcome your comments, criticism and praise as this help us improve our products and service.
Our reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis – you can read more about Bazaarvoice below .
If you have a question regarding a product, a query about your order or if you require advice on shaving, skin and beard care, then please contact us today.
WHAT IS THE BAZAARVOICE AUTHENTIC REVIEWS TRUST MARK?
The Bazaarvoice Authentic Reviews Trust Mark is a symbol of a company’s dedication to authentic consumer feedback regarding its products and services.
The Trust Mark is also a signal to consumers that the review content they see is safeguarded – by a neutral 3rd party – with sophisticated fraud detection technology and industry-leading best practices.
WHAT DOES THIS MEAN TO ME?
Bazaarvoice know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why, at Bazaarvoice, they’ve made it their mission to safeguard the authenticity of the reviews people depend on to make informed purchase decisions. Bazaarvoice believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service.
WHAT IS THE BAZAARVOICE AUTHENTICITY POLICY?
The Bazaarvoice Authenticity Policy is about making sure consumers are confident they can trust the authenticity of the reviews they encounter every day across the web on sites that carry the Authentic Reviews Trust Mark.
The policy has been used as the model for WOMMA’s authenticity guidelines in its Code of Ethics. Bazaarvoice is also a lead participant with AFNOR in Europe, helping to create governing rules for user-generated content, including a certification process.
Bazaarvoice back their Authenticity Policy with:
- Industry-leading fraud detection technology that allows Bazaarvoice to identify the submission source of all reviews.
- Sophisticated algorithms, alerting and filtering capabilities that allow Bazaarvoice moderation teams to identify, flag and report suspicious content.
- A dedicated team of analysts that monitors suspicious reviews to determine their authenticity.
The Bazaarvoice Authenticity Policy has three main criteria that must be met for authentic review content displayed on the websites of Bazaarvoice clients such as King of Shaves:
FREE FROM FRAUD AND SPAM
Commercially reasonable efforts are taken to help prevent the submission of fraudulent content from any submission source. This could include disruptive or ‘trolling’ behavior, commercial messages, automated submissions (e.g. bots and scripts), illegitimate or degrading content from a client’s competitor, and self-promotion.
FREE FROM EDITS, CLASSIFICATION, AND ALTERATION
Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower rated.
Bazaarvoice do not allow companies to directly ask for positive reviews. If consumers are offered money or promotional material (such as discounts or coupons) in exchange for providing an unbiased review, then the review must note this fact.
Further, employees and vendors of the organization may not submit content without disclosing their relationship to the product or service.