Terms & Conditions, Privacy Policy and Cookies

This is the “stuff” that is never read. Sometimes it’s worth a look so you know how we protect your data and what we store about you.

Click on the icons below to reveal each section…

TERMS & CONDITIONS
Welcome to our website, shave.com. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern The King of Shaves Company Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term “King of Shaves,” “we”, “shave.com”, “us” or “our” refers to the owner of the website whose registered office is 10 Penn Road, Beaconsfield, Buckinghamshire HP9 2LH, UK. Our company registration number is 6516049 and we are registered in England and Wales. The term “you” refers to the user or viewer of our website.

  • The use of this website is subject to the following terms of use:
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. Please see the separate “COOKIES POLICY” tab for further information.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
    Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

Disclaimer
The information contained in this website is for general information purposes only. The information is provided by The King of Shaves Company Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of The King of Shaves Company Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright
All content on shave.com provided by us is protected by English and International copyright laws and that copyright is owned or controlled by The King of Shaves Company Ltd. Unless otherwise stated, we reserve all rights in that copyright. TM and ® denote trademarks. All rights reserved. All brands, product and company names may be trademarks or registered trademarks of their respective holders.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

 

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Common Sense
We have thoroughly researched and strongly believe in all the products and advice offered here at shave.com. However, we are not doctors and are not familiar with any specific medical conditions that you may have. So please check with your doctor before radically changing any part of your daily health or grooming regimen. Use common sense when trying any new products or grooming regimens as they provide different results for different people. If you have any product comments, queries or whatever (!) please email the Customer Care Team at care@shave.com.

PRIVACY POLICY
The King of Shaves Company Ltd (“King of Shaves,” “we”, “shave.com”, “us” or “our”) values your privacy and is committed to protecting your personal information. The website www.shave.com is owned and operated by The King of Shaves Company Ltd, trading as ‘King of Shaves’ and ‘shave.com’. References to “we”, “us”, “our”, “site” or “the website” are references to The King of Shaves Company Ltd. We are a company registered in England and Wales (company number 6516049). King of Shaves is committed to safeguarding the privacy of users to our site. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 (the “Act”).

In this Privacy Policy (“Policy”), we describe the information that we collect from users of our Site. This Policy applies to our website, www.shave.com (the “Site”). By using the Site, you agree that your personal information will be handled as described in this Policy, which is incorporated by reference into the Terms & Conditions, available to view here.

What Information Do We Collect About You and Why?
The information we collect from you enables us to to send you information or content in which you may be interested, and keep you abreast of any updates related to our Site. We may also use this information to personalise and continually improve our Site.

Information We Collect Directly From You
You may browse our Site without registering. If you sign-up to our email news we will store your name, gender and country of residence (information that you give us when you sign-up). Every email message sent from shave.com will include instructions on how to remove yourself from the list should you no longer wish to receive these emailings. And we promise never to sell or pass on your details to any other company outside of our group. Data may be transferred outside the EEA (European Economic Area).

Information We Collect Automatically

On our Site, we may use cookies, web beacons, and other automated devices to collect information about you when you visit our Site and register for the Site. Specifically, we may collect the following information about your use of the Site via these technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; length of time you visit our Site; and the referring URL, or the webpage that led you to our Site.

We may also use automated devices and applications, such as Google Analytics and Facebook Insights, to track usage of our Site. We may use the information gathered through these methods in anonymous or aggregated form to analyse ways to improve our Site. This information may also be associated with your username or email address and may be combined with other information, including personally identifiable information that we collect about you.

Clear GIFs, pixel tags and other technologies

Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

Site Analytics

As noted, we may use automated devices and applications, such as Google Analytics, to evaluate usage of our Site. We also may use other analytic means to evaluate our Site. We use these tools to help us improve our Site, performance and user experiences.

How Do We Use Your Information?
We use the information that we gather about you for the following purposes:

  • To provide services, to communicate with you about your use of our Site and/or products that we offer or make available through the Site, and for other customer service purposes.
  • To respond to any inquiries you submit to us.
  • To carry out or enforce a transaction or agreement with us.
  • To operate and improve the Site.
  • Where permitted by law, for marketing and promotional purposes; for example, we may use your information, such as your email address, to email you news and our newsletters, special offers, and promotions.
  • To better understand how users access and use our Site, both on an aggregated and individualised basis, for the purposes of improving our Site.

 

When and How Does King of Shaves Share Information It Receives?
We do not sell or rent our users’ personally identifiable information to third parties for their own marketing purposes. As discussed in this Policy and described below, we may share your information, including personally identifiable information, with third parties to assist us with our own marketing efforts and to assist us in operating our Site.

  • Service Providers. We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf, including with third parties that will assist us in processing payments, fulfilling your order, and otherwise assisting us in maintaining our Site and satisfying your Membership. We also may share your information with third parties to facilitate the sign-in process through third party social networking websites.
  • Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
  • In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
  • To Protect King of Shaves and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our Terms of Service or this Policy.
  • Aggregate and Anonymised Information. We may share aggregate or anonymised information about users with third parties for marketing, advertising, research or similar purposes.

 

Third Party Website Links
Our Site may contain links to other third party websites. Any access to and use of such linked websites is not governed by this Policy, but, instead, is governed by the privacy policies of those third party websites, and we are not responsible for the information practices of such third party websites.


How We Secure Information About You
We have implemented commercially reasonable precautions, including, where appropriate, password protection, encryption, SSL, firewalls, and internal restrictions on who may access data to protect our Site and the information we collect from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time

You should take steps to protect against unauthorised access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a password that nobody else knows or can easily guess, and keeping your password private. Also, you should never share your log-in information with others. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorised password activity.

Changing Personal Information?

The information we hold should be accurate and up to date. In accordance with your right of access to your information under the Act, you can request the information that we hold about you by emailing us via our contact form. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Emails

We may send periodic emails to interested users regarding various promotions or other information that we believe may be of interest to our users. If we send you any news and newsletters, special offers, promotions or other information we think may interest you, you may tell us to stop sending you such e-mail communications by following the opt-out instructions contained in any such e-mail. Please note that it may take up to ten (10) days for us to process opt-out requests. Please note if you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or your products / services you have requested or received from us.

COOKIES

We use cookies or other tracking mechanisms to track information, as described above, about your use of our Site. Cookies are small, often encrypted, text files that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while other cookies may be used to enable a faster log-in process or to allow us to track your activities at the Site. There are two types of cookies: session-based and persistent-based cookies. We may also allow vendors to use cookies on our Site.

Session Cookies

Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We may use session cookies to allow our systems to uniquely identify you during a session or while you are logged in to the Site. This allows us to process any online transactions and requests and verify your identity, after you have logged in, as you move through our Site.

Persistent Cookies
Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.

Third Party Cookies
We may also engage third parties to track and analyse non-personally and personally identifiable Site data. We use the data collected by such third parties to help us administer and improve the quality of the Site and to analyse Site usage. Such third parties may combine the information that we provide about you with other information that they have collected. This Policy does not cover such third parties’ use of the data.

Disabling Cookies
Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The ‘Help’ portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Visitors to our Site who disable their web browsers’ ability to accept cookies may still be able to browse the Site; however, many Site features may not function if you disable cookies – this includes any shopping cart. To be clear, if you turn off cookies aspects of this website including the shopping cart may not work correctly, if indeed they work at all. By using this website you consent to us using cookies, if you do not agree to this, please close your browser window.

You can learn more about cookies and how to adjust your browser’s settings at www.allaboutcookies.org

Contact Us
If you have questions about the this site, our address for correspondence is:

The King of Shaves Company Ltd
10 Penn Road
Beaconsfield
Buckinghamshire
HP9 2LH
United Kingdom

Telephone: +44 (0) 1494 671411 (9am to 4pm GMT, Monday to Friday)
Email: care@shave.com

This version last updated 1 May 2013. v1.1. E&OE.